How we collect, use, and protect the information you share with us. Plain language, no surprises.
Last updated: June 19, 2026
ATX BackFlow ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. We keep this short and honest because that is how we run the rest of the business.
ATX BackFlow is a certified backflow testing, repair, and rebuild company based in Round Rock, Texas, serving the greater Austin area. You can reach us at info@atxbackflow.com or (512) 745-7715.
We only collect information you choose to give us. When you fill out the schedule request form on our website, we collect:
We do not require you to create an account, and we do not collect payment information through this website. If you call or email us directly, we receive whatever information you choose to share in that message.
This is a simple, static website. We do not use advertising trackers, we do not sell data, and we do not run third-party analytics that profile you across other sites. We do not knowingly collect information from anyone under 18.
We use the information you send us for one purpose: to respond to your request and provide the service you asked about. Specifically, we use it to:
We do not use your information for unrelated marketing, and we do not share it with anyone except as described below.
Our website contact form is processed through a third-party form service (Formspree), which delivers your submission to our business email. Our email is hosted through Google Workspace. These providers process your information solely to deliver your message to us and are bound by their own privacy and security commitments.
When we file a backflow compliance report, we submit the required details to the relevant water authority or municipal reporting platform, because that filing is a legal part of the service. We share information with these authorities only as needed to complete the report.
We do not sell your personal information, and we do not share it with advertisers or data brokers.
Under the Texas Data Privacy and Security Act, Texas residents have the right to:
To exercise any of these rights, email us at info@atxbackflow.com with your request. We will respond within the timeframe required by law. If we decline a request, you have the right to appeal by replying to our response, and we will explain our reasoning.
We keep your information only as long as we need it to provide service, maintain accurate compliance records, and meet any legal recordkeeping requirements. Backflow test reports may be retained longer where required by the water authority or by law. When we no longer need your information, we delete it.
We take reasonable steps to protect the information you share with us. Our website is served over an encrypted (HTTPS) connection, and our email is protected by our provider's security measures. No method of transmission over the internet is completely secure, but we treat your information with care.
Our website may link to outside resources, such as a water authority or a social media page. We are not responsible for the privacy practices of those sites. This policy applies only to ATX BackFlow.
We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Continued use of our website after a change means you accept the updated policy.
If you have any questions about this privacy policy or how we handle your information, reach out anytime.
ATX BackFlow
1801 Red Bud Ln, B293
Round Rock, TX 78664
info@atxbackflow.com
(512) 745-7715